Contact

NERC Head Office

Adamawa Plaza,
Plot 1099, First Avenue,
Off Shehu Shagari Way, Central Business District
Abuja F.C.T, Nigeria

Tel: +234-09-462-1400, 09-462-1410.

info@nerc.gov.ng

Consumer Forum

Any customer dissatisfied with the outcome of the handling of his complaint(s) by the Customer Complaints Unit or encounters delay/failure in the handling of such complaints may refer his complaint(s) to the Consumer Forum.

View our Forum Offices

Complaints

When an electricity Customer wants to make a complaint, the first point of call shall be the Customer Complaints Unit (CCU) of the Distribution Company responsible for supplying electricity to the area.


How to make a complaint

Corporate Headquarters


Adamawa Plaza,
 Plot 1099,
First Avenue, 
Off Shehu Shagari Way
Central Business District

Abuja F.C.T, Nigeria
Tel: +234 09 4621400, 09 4621410
info@nerc.gov.ng

Mail:

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